When your equity release plan is complete, and your money is in your bank account, we ask one simple question – How was our service?
We ask because providing outstanding service is central to our success and Equity Release Supermarket has grown to become a leading equity release advisory service because of it.
Mark Gregory is the Founder and CEO of Equity Release Supermarket®, who are now one of the top 5 equity release broker firms in the UK. During his 15-year tenure, Mark has created a unique advice service within his company that’s been nurtured using his experience from some of the UK’s top insurance brands. Mark has lead the company’s growth and development, with a...
As the Chief Operations Officer, Lynsey’s job is to ensure that the high expectations and service standards set by Equity Release Supermarket advisers is carried through to head office. Mark Gregory has developed technology to aid the sales process and to create a valuable interactive experience for clients, however without the expertise and dedication of Lynsey and her administration team, the 5 Star Gold Service Award would...
As the Chief Technical Officer at Equity Release Supermarket, Jamie oversees the cyber infrastructure and spearheads the future IT developments of the company. His task is to ensure the company’s technology runs efficiently and profitably in tandem with the high demands of customer service. His role also extends much further by assisting the CEO - Mark with the business direction and strategy from an IT perspective. Jamie is...
As the Chief Marketing Officer, Richard's primary mission is to enhance the value we offer our customers, particularly those over the age of 55. He collaborates with the board to craft marketing strategies aimed at effectively engaging this demographic. But his role extends far beyond that - it's about personalising the customer experience at each opportunity. At Equity Release Supermarket, we've invested in creating a tailo...